Le Bonheur rates, terms and conditions

General terms

A 50% deposit is payable within 7 days of making the reservation, to confirm and guarantee it. If the 50% deposit is not received within the 7 days, the reservation will be cancelled. The balance is payable 30 days prior to arrival. If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation, to confirm and guarantee it.

Peak season (21 Dec – 10 Jan)

A 100% deposit is payable within 72 hours of making the reservation, to confirm and guarantee it.

Group bookings

A reservation will be considered a group booking when all four self-catering apartments are booked. We require a final rooming list and estimated time of arrival 30 days prior to arrival.

Weekend stays during peak season

During peak season, a minimum stay of two consecutive weekend nights will apply.

Child rates

When sharing with two full-paying adults, children under the age of 2 years stay for free. When sharing with two full-paying adults, children aged 2 – 12 years are charged the applicable child rate.


Cancellation policy

A 25% cancellation fee if reservation is cancelled less than 30 days prior to arrival.  A 50% cancellation fee if reservation is cancelled less than 15 days prior to arrival. A 100% cancellation fee if reservation is cancelled less than 7 days prior to arrival.

Groups

A 10% cancellation fee will apply to all group reservations cancelled.

Peak season (21 Dec – 10 Jan)

A 50% cancellation fee is payable if a group reservation is cancelled less than 60 days prior to arrival. A 100% cancellation fee is payable if a group reservation is cancelled less than 30 days prior to arrival.

All rates are per person per night, and quoted, invoiced and payable in ZAR.

Le Bonheur Croc farm reserves the right to amend the quoted rates should there be any change in the percentage rate of VAT or other statutory levy of tax payable.

Check-in time: 14h00 Check-Out time: 11h00

If you have any questions with regards to the Le Bonheur rates, terms and conditions please do not hesitate to ccontact us.